Q&A
This page will quickly answer common questions about Brightside Roadside services, pricing, availability, and mobile repairs. It answers concerns such as; what types of repairs can be done on-site, whether the mechanic is certified, how to schedule an appointment, and what to expect during a visit. It can also clarify policies on warranties, payments, and emergency calls.
ARE MOBILE MECHANICS MORE EXPENSIVE
Mobile mechanics are often less expensive than in-shop mechanics because they have lower overhead costs. Unlike traditional repair shops, mobile mechanics don't pay for commercial rent, utility bills, or a large staff, which allows them to pass those savings on to the customer. They also save time and money by traveling directly to the customer's location, eliminating the need for towing services in many cases. Additionally, mobile mechanics typically operate with fewer administrative expenses, making their pricing more flexible and competitive while still delivering quality service. Our mechanics are certified and have complete background checks yearly.
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We accept all major credit cards, debit cards, Venmo, Cash app, Zelle, or cash as payment.
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We do require photo ID when paying with a Credit Card
How to schedule an appointment
To schedule an appointment with our mobile mechanic service, simply give us a call or use the convenient booking form on our website. Just provide your contact information, a brief description of the issue, and your preferred date and time. We’ll confirm your appointment quickly and come directly to your location—whether you're at home, work, or on the road. For added convenience, we offer extended service hours, including evenings and weekends, to fit your busy schedule. Our goal is to make car repairs as easy and stress-free as possible, whenever and wherever you need us.
What to expect during service
When you schedule a mobile mechanic service, you can expect a professional technician to arrive at your location with all the tools and parts needed for the job. You can purchase parts before the scheduled work, and the mechanic will be happy to use them. Unfortunately, we can not warranty any parts that we did not buy; that would be the customer's responsibility. However, we can still warranty the work. They'll begin by reviewing the issue with you, inspecting the vehicle, and confirming the diagnosis. Most repairs and maintenance—such as brake work, battery replacement, oil changes, or diagnostics—can be completed on-site. The mechanic will explain the work, answer questions, and provide transparent pricing before starting. Once the job is finished, they’ll test the vehicle to ensure everything is working properly and clean up the workspace, leaving you with a repaired vehicle and no need to visit a shop.
Some of the services we provide
General Maintenance
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Oil and filter changes
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Fluid top-offs (coolant, brake, power steering, etc.)
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Battery replacement and testing
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Wiper blade replacement
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Tire rotation and inspection
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Scheduled maintenance (30k, 60k, 90k service)
Brakes & Suspension
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Brake pad and rotor replacement
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Brake caliper replacement
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Suspension repair (shocks, struts, control arms)
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Wheel bearing replacement
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Steering components (tie rods, ball joints)
Engine & Diagnostics
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Check engine light diagnosis
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Engine tune-ups (spark plugs, coils, filters)
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Timing belt or chain replacement (if conditions allow)
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Drive belt and serpentine belt replacement
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Cooling system repair (radiator, thermostat, water pump)
Electrical & Starting System
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Starter replacement
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Alternator replacement
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Fuse and relay replacement
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Electrical diagnostics and minor wiring repairs
Other Services
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Pre-purchase inspections
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Roadside assistance (jump starts, tire change or replacement, lockout, Tire plug, Fuel delivery)
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Mobile diagnostics
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Check-up after a breakdown
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Fleet maintenance services
